How to get your deposit back in Canary Wharf.

Here is the thing most tenants get wrong. When a deposit dispute goes to adjudication, nobody is checking whether you paid a cleaner or how much you spent. A receipt for a professional clean is not the test. The adjudicator compares the condition of the flat at the end against the check-in inventory taken at the start, allowing for fair wear and tear over the length of your tenancy.

So the document that decides your deposit is the check-in inventory, not your bank statement. If the inventory recorded the oven as clean on day one and it comes back greasy, that is a deduction the landlord can argue for. If the inventory noted an existing mark and it is still there, that is not on you. The goal is simple: hand the flat back matching, or beating, the condition the inventory recorded, minus reasonable wear.

For an assured shorthold tenancy in England, your deposit must by law be held in one of the government-backed tenancy deposit protection schemes within 30 days of you paying it. The three schemes are the Tenancy Deposit Scheme, the Deposit Protection Service, and MyDeposits. Your landlord or agent should have told you which one holds your money and given you the prescribed information at the start.

Each scheme runs a free, independent dispute resolution service. If you cannot agree deductions at the end, you do not go to court, you raise a dispute with the scheme holding the deposit. An independent adjudicator reviews both sides' evidence and decides. The disputed amount is held by the scheme until that decision, so the landlord cannot simply keep it while you argue.

Across the deposit schemes, cleaning is consistently the single most disputed deduction. It is also the easiest one to take off the table entirely, because unlike a damaged carpet or a scuffed wall, a cleaning standard is something you fully control on the way out.

A clean to the check-in inventory standard, backed by a dated photo record and an itemised receipt, removes the landlord's strongest routine argument before it starts. That is exactly what a professional end of tenancy clean gives you. Every job carries our 48-hour re-clean guarantee: if the inventory clerk flags anything, we come back within two working days and put it right, and you keep the timestamped photo record and itemised receipt from the clean either way.

Fixed prices run studio £165, one-bed £195, two-bed £245, three-bed £319, four-bed £425, and five bedrooms or more from £495, with the number confirmed in writing before we start.